El entramado inter-organizacional para la protección civil en Bariloche, Argentina: resiliencia y gestión de riesgo ante fenómenos volcánicos

Abstract

In this article, we examine how cities can be better managed to ensure their resilience to face adverse events. In particular, we analyze the network of relationships between organizations involved in the management of crisis coming from volcanic phenomena (risk reduction, management and recovery). We study the case of Bariloche, Argentina, a city with high vulnerability to various events (natural, economic, health, etc.) and perform an analysis of social networks. We found that in the volcanic emergency of 2011, due to the eruption of the volcanic complex Puyehue-Cordón Caulle, awareness, prevention and preparedness policies were ineffective, there were coordination and communication problems between the official bodies, and the overcoming strategies responded more to the individual capacity for adaptation, than to preexisting planning. More recently, the local government worked on coordination of social and institutional actors to face natural phenomena and increase urban resilience, under a logic of polycentric governance and interconnected action between public, private and civil society organizations.