Satisfacciones en el ámbito laboral del policía y su influencia en el ejercicio de sus funciones policiales

Abstract

The main objective of the following study, which is carried out to obtain the degree of Bachelor of Citizen Security from the National University of Río Negro, is to elucidate whether personal satisfactions in the workplace influence the exercise of police functions. Study carried out with police personnel from the Fourth Police Station of the Alta Barda District of the city of Neuquén Capital Republic of Argentina. Being a qualitative research, with a study of the correlational type, as indicated by Sampieri (2004), this type of study aims to evaluate the relationship that two concepts, categories or variables have in a particular context. The strategy will consist of case studies, with a multidimensional approach, using a small but intensive sample of cases. With a single observation in time, therefore it is a cross-sectional study. Arriving at the result, that the police personnel identify as positive intrinsic satisfactions of their work environment: sharing knowledge for their own benefit, that of their colleagues and the institution, the pride of their work, following the family steps, others for providing a service to society, out of gratitude from some people and others for feeling a job well done; locating as negative: the building conditions of the workplace, which generate discomfort, reluctance and discomfort, shows a high degree of dissatisfaction with the Police Institution and to a lesser extent with society due to lack of recognition. Regarding the influence of intrinsic and extrinsic satisfactions, in police practice, the interviewees believe that the training is minimally consistent; that the social and institutional expectations are met, they are committed to their work; finding gaps in legal support, lack of driving and recognition. And before taking note of documents such as the Registry of Administrative Sanctions, it was found that the internal and external actions of the analyzed police personnel do not go beyond the internal of the Institution and seem not to be the product of complaints of police actions by third parties outside the Police . Concluding in the present study that beyond a certain dissatisfaction on the part of the police personnel with some internal issues of the Institution and lack of social recognition of the work carried out, it can be said that the intrinsic and extrinsic satisfactions do not influence the praxis Police of the staff of the Fourth Police Station of Neuquén Capital.